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Please give your clear & real views on points specified below. Your views will help us to improve our service towards our valued customers.

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Please select as A : Excellent, B : Good, C : Average, D: Poor

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Points	A	B	C	D	If any reference please specify
Response time to your communication
Efficiency in Handling your requirement
Knowledge of our staff towards product / service provided
Behavior of the staff
Quality of Material
Quality of Packing
Delivery commitment & achievement
Performance of Material
Price of the product compared to competitors
Overall Service provided

General Remarks/Suggestions if any